Negotiation Skills

About the Course

How do you convince someone to follow your decision? We make negotiations every day, from deciding on places to eat to striking business deals. Effective negotiation can turn many situations in your favour, provided you are able to present a convincing case. This course will expound on the secret techniques and tools to use during negotiations. By analysing case studies that capitalise on win-win solutions for the parties involved, you will gain the confidence to create favourable outcomes in any scenario.

What Will You Learn?

• Negotiation preparations
• Phases of negotiation
• Types of negotiation
• Dealing with difficult issues

Key Objectives

• Understand and apply basic negotiating concepts and phases of negotiation
• Identify key information to use in negotiations
• Apply strategies to identify mutual gain
• Overcome difficult issues

Who Is It For?

Any individual who wishes to be more persuasive and convincing.

Duration

This course will require approximately 2-3 hours of immersive online learning.